Frequently Asked Questions
Everything you need to know about your BE Ultimate performance gear.
How long does it take to receive my order?
Standard shipping typically takes 5-10 business days. For custom team orders, the lead time is generally 4-6 weeks from the date the order window closes to allow for high-quality production.
What is your return policy for performance apparel?
We offer a 30-day return policy for all non-customized items in their original condition. Please note that custom team uniforms and personalized gear are final sale and cannot be returned.
How do I know which size to order?
We provide detailed sizing charts on every product page. Since our gear is designed for an athletic fit, we recommend measuring a favorite garment you own and comparing it to our specifications for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
Can I place a bulk order for my sports team?
Absolutely. We specialize in custom team gear. You can reach out to our sales team via the 'Team Orders' page to start a design consultation and receive bulk pricing.
How should I care for my BE Ultimate gear?
To maintain the integrity of our technical fabrics, we recommend machine washing in cold water with like colors and hanging to dry. Avoid using bleach or fabric softeners.